Return, Refund & Warranty Policy

Harman House Pakistan

At Harman House Pakistan, we are committed to offering only 100% Original & Authentic JBL, Infinity, Harman Kardon, and other Harman-affiliated products. Please review our warranty and return policies carefully before making a purchase.

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🔒 Warranty Policy

📌 1-Year Free Service Warranty (Amplifiers Only)

Applies only to Car & Home Audio Amplifiers.

Warranty covers service charges only.

Spare parts, replacement materials, and transportation costs are the responsibility of the customer.

❌ Products Not Covered

Car Speakers

Car Tubes

Car Woofers

Home Speakers

These items do not carry any warranty or free service backup.

🚫 Warranty Exclusions

Your 1-year free service warranty becomes void in the following cases:

Damage during installation or transportation.

Accidental damage.

Misuse of power handling, use of incorrect power supply, or wrong connections.

Tampered, missing, or invalid product barcodes/serial numbers.

 

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✅ Product Authenticity Guarantee

We guarantee that every product sold by Harman House Pakistan is genuine.

All original products include:

1. Unique serial number & product barcode (verifiable on the official Harman International website).

2. Matching barcodes on:

The product itself (usually on the back).

The gift box.

The master carton.

 

⚠️ Any product without a verifiable barcode is not original and will not be supported or serviced.

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🔄 Return & Refund Policy

All sales are final.

Harman House Pakistan does not offer returns, refunds, or product exchanges once a purchase has been made.

Customers are strongly advised to verify authenticity before purchase.

 

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📢 Important Customer Guidelines

Counterfeit JBL / Infinity / Harman Kardon / AKG products are common in the local market.

Always verify product serial numbers on the official Harman International website.

Harman House Pakistan is not responsible for after-sales service of non-original or counterfeit products.